Job Category
Exemption Status/Test
Non Exempt
Reports To
Director of Student Nutrition Services
Date Revised
Student Nutrition Services
Primary Purpose
Plan, develop, and promote new and vibrant standard menus; ensure high quality of food served and oversee the development of effective marketing campaigns to advertise menu offerings.
Education Certification

Bachelor’s Degree in Business, Food Service Management, Nutrition or related field

School Nutrition Specialist or Master’s Degree, preferred

Clear and valid Texas driver’s license

Special Knowledge/Skills

Demonstrated knowledge of the technology used to capture and analyze data

Demonstrated ability to analyze productivity measures to evaluate customer service satisfaction and adjust standard menu offerings accordingly

Demonstrated knowledge of all aspects of the food service industry

Demonstrate knowledge of nutrition, menu planning, nutrient analysis, and food based menus

Demonstrated ability to function effectively with all levels of management throughout the district

Demonstrated outstanding coaching and nurturing skills in leading a large, diverse organization

Demonstrated understanding of governmental requirements and ability to ensure department personnel understand their roles in complying with government regulations

Demonstrated ability to emphasize the importance of customer service to department personnel

Demonstrated organizational, communication, management and interpersonal skills required to achieve the goals of the position


A minimum of eight (8) years in a school food service operations and experience as assistant director in multi-unit operation, preferred

Major Responsibilities and Duties
  • Establish appropriate performance measures for evaluating customer satisfaction and participation, analyze performance measurement results and adjust standard menu offerings accordingly.
  • Assemble a cross-functional menu committee and incorporate the committee’s input into the planning, design and promotion of standard menus.
  • Develop and execute a strategic plan for menu coordination and training that supports the overall food services strategic plan, mission and vision.
  • Work collaboratively with the menu committee, supervisors, other department personnel to develop effective marketing and promotional campaigns to advertise menu offerings.
  • Monitor the success of promotional campaigns through personal observation and direct input from supervisors and cafeteria managers.
  • Coordinate and execute customer satisfaction surveys and taste tests, and adjust standard menu selections accordingly.
  • Oversee the automated and standardized collection of data related to participation, customer satisfaction and equipment performance.
  • Develop bid specifications, and work closely with procurement to ensure good vendor relationships and compliance with contract requirements.
  • Develop quality menus that meet USDA guidelines.
  • Periodically review that activities and paperwork requirements of department supervisors and cafeteria managers, and adjust requirements as appropriate.
  • Develop and implement a quality control program to ensure that food purchased, processed and distributed in the school district is safe from both microbiological and toxicity levels.
  • Routinely visit district cafeterias to evaluate the quality of food and services.
  • Foster an environment in which open communications and feedback from principals and employees is encouraged and valued.
  • Initiate requisitions for equipment, food or supplies for the department as needed.
  • Stay abreast of best practices, laws, regulations, policies and emerging technologies related to school food service operations, and communicate to appropriate department personnel.
  • Supervise the activities of direct reports in accordance with the district’s policies and applicable laws.  Responsibilities include interviewing, hiring and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • May serve as administrator in charge during the director’s absence.
  • Perform all other tasks and duties as assigned.
  • All federally funded incumbents of this position must comply with time and effort reporting requirements through personnel activity reports or periodic certification, as appropriate.

Supervisory Responsibilities:

  •   Supervise assigned staff.
Tools/Equipment Used
Standard office equipment including personal computer and peripherals; district vehicle
Prolonged sitting; occasional bending/stooping, pushing/pulling, twisting
Frequent repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching
Occasional light lifting and carrying (less than 15 pounds)
May work prolonged and irregular hours; frequent districtwide travel
Mental Demands
Work with frequent interruptions, maintain emotional control under stress