Job Category
Exemption Status/Test
Exempt/Administrator (Administrative)
Reports To
Assistant Superintendent Student Services
Date Revised
Student Services and School Choice
Primary Purpose
Manage and coordinate broad Student Services activities to ensure programs meet the needs of students and comply with all state, federal, and local requirements. Provide counsel and assistance to other executive staff members and other divisions of the district through own department.
Education Certification

 Master’s Degree  

Administrator’s Certificate

Special Knowledge/Skills

Demonstrated knowledge of health services, student support teams, and other district and community resources available to students.

Demonstrated knowledge of state regulations and requirements related to Section 504.

Demonstrated ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.

Demonstrated strong interpersonal skills to develop collaborative relationships with district personnel and community agencies.

Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions.


Five (5) years campus or district leadership experience

Major Responsibilities and Duties

Instructional and Program Management

  • Supports the mission, goals, and objectives of the District and the attainment of the campus performance objectives.
  • Ensures effective communication and collaboration with families, including support of District-wide parent advisory councils.
  • Supports systems and processes to facilitate the resolution of student and parent concerns.
  • Reviews and addresses discipline matters in accordance with Board Policy and Texas Education Code.
  • Processes and approves student transfers in accordance with Board Policy and administrative regulations.
  • Oversee all programs related to social work and clinic services.
  • Use the findings of research and district studies to improve the context, sequences, and outcomes of student services programs and lead in the development of innovative programs.
  • Manage, through assistant director – Section 504/Dyslexia/Behavior RtI, programs related to At-Risk services, and services for students having difficulty in school and for whom other inventions have not been successful.
  • Maintain liaison with community mental health clinics, special schools, and other resources offering therapeutic services.
  • Prepares and issues transcripts and other information upon request.
  • Tracks, monitors and maintains data for assigned activities; develops reports as needed.
  • Fosters interaction and coordination with departments, campuses, students, and parents.
  • Demonstrates a high level of independent, ethical, and professional conduct.
  • Uses effective communication, customer service, and conflict resolution skills.
  • Provides training of campus personnel regarding policies and procedures.
  • Develops and maintains positive staff morale.

Fiscal Management:

  • Coordinate the development of the departmental budget.
  • Administer the department budget, ensuring that funds are effectively managed.

Policy, Reports and Law:

  • Reviews and addresses discipline matters in accordance with Board Policy and Texas Education Code.
  • Supervise the maintenance of student records.
  • Analyze issues and recommend remediation as well as preventive measures concerning student records, enrollment procedure, boundaries and attendance policies with parents, students and administration.
  • Provide oral and written communication concerning historic data and attendance for the district.
  • Compile and maintain data related to schools of choice including, but not limited to, admissions, transfers, preferential assignments, hardship appeals, capacity, and utilization; prepare and submit required reports to district management, the Texas Educational Agency, or others.
  • Coordinate departmental operations with other school district operations.
  • Attend all court appearances on behalf of the district in regard to student records maintained by the department.
  • Keep abreast of policy and state requirements in regards to records management, student and enrollment guidelines.

School/Community Relations:

  • Through Student Relations administrators helps campus and District personnel to prioritize and expeditiously address student and parent concerns.
  • Handle administrative issues and policies for schools of choice including, but not limited to, admissions, transportation, staffing, facilities, marketing, preferential assignments, hardship appeals, capacity, and underutilization of existing schools and programs.
  • Demonstrate the use of appropriate and effective techniques for community and parent involvement.

Supervisory Responsibilities: 

  • Directly or indirectly supervises all Student Services and School Choice Staff.
Tools/Equipment Used
Standard office equipment including computer and peripherals
Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Repetitive hand motions; frequent keyboarding and use of mouse; frequent walking, occasional reaching
Occasional light lifting and carrying (less than 15 pounds)
Frequent prolonged and irregular hours. Frequent district wide travel; occasional statewide travel
Mental Demands
Work with frequent interruptions; maintain emotional control under stress