Job Category
Professional
Exemption Status/Test
Exempt
Reports To
Director
Date Revised
07/26/2016
Department
Technology and Information Services: Network and Communications Infrastructure
Primary Purpose
Manage implementation of mobile technology devices and systems.
Education Certification

College degree with advanced technical education or equivalent experience

JAMF Certified Caster Technician (CCT)

ACMT (Apple Certified Mac Technician), preferred

ACTC (Apple Certified Technical Coordinator), preferred

Special Knowledge/Skills

Proficiency with Microsoft, Apple and Android operating systems and applications

Knowledgeable in networking concepts and related administrative tools

Knowledgeable in mobile device technology: smart phones, laptops, tablets, iPads, MacBook’s, Chromebooks and other wireless devices

Knowledgeable in interactive instructional technology:  digitizing tablets, student response systems, smart boards, Apple TV and other digital classroom technologies

Proficiency in building customized application packages for redistribution to a variety of platforms (Windows, Apple, and Android)

Successful troubleshooting skills and the ability to resolve technical problems relating to wireless classroom devices and applications

Ability to positively interact with all levels of school employees and to work positively and cooperatively with co-workers

Willingness to learn new skills and take on added responsibilities

Strong organizational Skills, effective communication, and initiative

Experience

Experience managing a large iPad/MacBook deployment using the Casper Suite Mobile Device Management System

Minimum of five (5) years supporting mobile technology in an education environment

Major Responsibilities and Duties
  • Coordinate planning, engineering, and deployment phases of time-critical projects
  • Research, test, and oversee the deployment of digital technology including Apple equipment, mobile devices and interactive instructional devices
  • Build, test and manage deployment of applications for interactive technology following GISD Technology guidelines and procedures
  • Document and deliver training to other Technology personnel as needed to develop a support framework for interactive technologies

Supervisory Responsibilities

  • None
Tools/Equipment Used
Mobile devices, personal computers and peripherals
Posture
Frequent standing; some kneeling, squatting, bending and stooping
Motion
Walking; reaching overhead, front side and back
Lifting
Moderate strength needed in arms, shoulders, back and legs; lifting or carrying PCs up to 25 pounds for short distances
Environment
Work inside in office, classroom and computer lab environments; frequent travel within the district
Mental Demands
Provide technical expertise and problem-solving skills in support of CTAs, CTSs, and district staff; exhibit self-control and patience when dealing with staff and CTAs/CTSs; work with frequent interruptions