Mobile Technology Assstant
Advanced technical education or equivalent experience
JAMF Certified Casper Technician (CCT), preferred
Proficiency with Microsoft, Apple and Android operating systems and applications
Knowledgeable in multiple-platform mobile device technology: smart phones, laptops, tablets, iPads, MacBooks, Chromebooks and other wireless devices
Proficiency in building customized application packages for redistribution to a variety of platforms (Windows, Apple, and Android)
Successful troubleshooting skills and the ability to resolve technical problems relating to wireless classroom devices and applications
Ability to positively interact with all levels of school employees and to work positively and cooperatively with co-workers
Willingness to learn new skills and take on added responsibilities
Strong organizational skills, effective communication, and initiative
Experience managing MacBooks and iOS devices using the Casper Suite Mobile Device Management System, including distribution of profiles, applications and imaging
Minimum three (3) years supporting mobile technology in educational environment
- Oversee the day-to-day management of Casper MDM.
- Monitor project and/or program progress and prepare periodic status reports.
- Serve as technical consultant for product upgrades and installations.
- Document and deliver training to other Technology personnel as needed to develop a support framework for interactive technologies.