Job Category
Exemption Status/Test
Non Exempt
Reports To
Director of Transportation
Date Revised
Transportation Department
Primary Purpose
Facilitate the efficient operation of the department administrative office and provide clerical services for the department’s administrative staff.
Education Certification

High School Diploma or GED, required

Valid TEA Certificate

CEOP, preferred

Bilingual, preferred

Special Knowledge/Skills

Kronos and Oracle experience, required

Knowledge of Skyward Student System

Knowledge of transportation software applications

Proficient clerical and computer related skills

Demonstrated ability in verbal communication and writing skills

Ability to receive and give written and verbal instructions effectively

Ability to read and understand documents including policies and procedures manuals

Proficient use of personal computer with excellent software skills including word processing,      spreadsheets, file maintenance, Excel and all district databases

Excellent organizational, team, multi-tasking and interpersonal skills

Ability to manage and supervise personnel and manage budget

Ability to assume responsibility and initiative without direct supervision

Ability to work proficiently under stressful situations

Ability to work long hours as needed


Minimum of three (3) years’ experience, preferably in a public education environment

Major Responsibilities and Duties
  • Provide direct assistance and support to director and assistant director of transportation.
  • Display professionalism in dealing with students, parents, staff and community.
  • Assume responsibility for the department and distribution of work in the office.
  • Facilitate the efficient operation of the department administrative office and provide clerical services of the department’s administrative staff.
  • Responsible for correspondence generated from the transportation office.
  • Schedule meetings and appointments and maintain calendar for director and assistant director.
  • Approach problem solving tactfully with directness and integrity.
  • Exert a positive influence and work in harmony with associates.
  • Oversee office paraprofessionals.
  • Assist with district and state reports.
  • Compile information for Multi-Ethnic Committee report.
  • Ability to assemble and calculate spreadsheets for billing.
  • Manifest support for and compliance with the philosophy, objectives, policies and procedures of Garland ISD.
  • Assist walk-in parents with transportation questions.
  • Assist with payroll.
  • Assist in field trip office as needed.
  • Promote a positive image that supports the mission of the school district.
  • Maintain personnel files.
  • Investigate student discipline issues by reviewing bus videos.
  • Work with bus drivers, parents and school administrative staff in resolution of student behavior issues.
  • Maintain good personnel relations and work habits.
  • Assist in dispatch office as needed.
  • Receive incoming calls, take reliable messages, and route to all appropriate individuals.
  • Perform other duties as assigned.

Supervisory Responsibilities:

  • Office paraprofessionals.
Tools/Equipment Used
Standard office equipment including personal computer and peripherals
Prolonged sitting; bending/stooping, kneeling, pushing/pulling, twisting and reaching
Frequent repetitive hand motions, frequent keyboarding and use of mouse
Occasional light lifting and carrying (less than 15 pounds)
Exposure to normal indoor air quality issues; exposure to typical office noise
Mental Demands
Maintain emotional control under stress; work with frequent interruptions; occasional prolonged and irregular hours