Job Category
Exemption Status/Test
Non Exempt
Reports To
Special Education Director/Coordinator
Date Revised
Special Education
Primary Purpose
To assist Special Education Coordinators while ensuring efficiency and organization of the office in a consistent manner. Help facilitate efficient operations, providing clerical support for the administrative staff.
Education Certification

High School Diploma or GED

Special Knowledge/Skills

Ability to organize and prioritize responsibilities and projects in order to meet timelines

Ability to handle day-to-day disruptions and requirements as necessary with a positive attitude

Ability to multi-task

Ability to answer multi-line phone system

Ability to follow verbal and written instructions

Ability to operate Microsoft programs (Word, Excel, and Outlook)


One to three years secretarial experience, preferably in public education environment

Data processing skills preferred

Multi-line phone system experience

Customer service experience

Major Responsibilities and Duties
  • Maintain professional decorum and protect confidentiality of all staff, parents, and students.
  • Adhere to time schedule for completing projects.
  • Facilitate friendly, comfortable working environment.
  • Copy, file, and distribute records.
  • Follow good business practices, and provide detailed, accurate work.
  • Process purchase orders.
  • Facilitate the process of attending workshops.
  • Help prepare for staff meetings (e.g., making copies, securing room, notifying attendees, etc.).
  • Maintain professional relationships with staff members and administrators.
  • Maintain appropriate business hours, professional dress, language, behavior, and work area.
  • Maintain office machines, and order supplies as needed.
  • Answer phone with professional, positive tone.  Route calls or take messages as appropriate.
  • Maintain/update job descriptions and evaluation forms.
  • The Supervisor or his/her designee may assign other duties and accountabilities limited to those consistent with the application job function and pay grade.
Tools/Equipment Used
Standard office equipment including personal computer and peripherals
Prolonged sitting; occasional bending/stooping, pushing/pulling, twisting
Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching
Occasional light lifting and carrying (less than 15 pounds)
Work inside; regular exposure to noise
Mental Demands
Work with frequent interruptions; ability to handle high-volume, fast paced work load, detailed oriented, good judgment in handling confidential information, flexibility under pressure is a must