Job Category
Exemption Status/Test
Reports To
Assistant Director of Transportation
Date Revised
Primary Purpose

The Transportation Operations Analyst analyzes and evaluates business processes, identifies business process improvements, and develops strategies to maximize opportunities for operational improvement and cost reduction.  The Operations Analyst will work closely with the transportation management team to identify opportunities to reduce operational costs improve efficiency and productivity, leverage new technologies, and improve customer service.

Education Certification


Bachelor’s degree in Business, Accounting, Finance, Industrial Engineering, Science, or Math



Professional certification in business or engineering

Special Knowledge/Skills

Excellent written and verbal communication skills

Proficient quantitative, analytical, critical thinking and problem-solving abilities

Knowledgeable of information technology capabilities, implementation, and business justification

Superior presentation and negotiation skills

Proficient in developing business case analyses for capital acquisition approval

Strong adaptability and capacity to work in fast-paced environments

In-depth understanding of organizational data flow and its use in management decision-making

Ability to plan and manage multiple projects concurrently

Capable of working with executive management to achieve outcomes based on department and district goals

Excellent process analysis and mapping skills

Ability to work with staff and teams effectively, providing process and analytical support

Detail oriented, analytical, and inquisitive

Ability to work independently and with others

Extremely organized with strong time-management skills

Proficient in Microsoft Excel, Project, Word and Power Point



Minimum three (3) years’ experience in operations analytics

Transportation, logistics, operations, or supply chain experience

Major Responsibilities and Duties
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Perform analyses to identify bus capacity utilization and efficiency.
  • Construct workflow charts and diagrams; studying system capabilities; write specifications.
  • Improve systems by studying current practices, designing modifications.
  • Recommend controls by identifying problems, writing improved procedures.
  • Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Prepare technical reports by collecting, analyzing, and summarizing information and trends.
  • Prepare TEA transportation funding reports per state mandated deadlines.
  • Validate resource requirements and develop cost estimate models.
  • Conduct and coordinate financial, operational, and related research to support strategic and district planning within the various departments and programs of the district.
  • Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
  • Review a variety of areas including bus operations, purchasing, inventory, maintenance, and payroll.
  • Understand and communicate the financial and operational impact of any operational changes.
  • Suggest changes to senior management using analytics to support your recommendations.  Actively participate in the implementation of approved changes.
  • Create informative, actionable, and repeatable reporting that highlights relevant operational trends and opportunities for improvement.
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.


Supervisory Responsibilities:

  • None.
Tools/Equipment Used

Standard office equipment such as personal computers and peripherals


Prolonged sitting, occasional bending/stooping, pushing, pulling, and twisting


Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching


Occasional light lifting and carrying (less than 15 pounds)


Working irregular hours; occasional prolonged hours

Mental Demands

Work with frequent interruptions; maintain emotional control under stress; maintain confidentiality