Job Category
Exemption Status/Test
Non Exempt
Reports To
Office Manager
Date Revised
Primary Purpose
Monitor and oversee the visitors coming to the Garland ISD Transportation Department office. Answer and direct calls to appropriate staff.
Education Certification

High School Diploma or GED

Valid TEA Certificate, preferred

Special Knowledge/Skills

Bilingual, preferred

CEOP, preferred

Knowledge of MS Office, preferred

Knowledge of district boundaries

Strong organizational and general clerical skills


Minimum of one (1) year experience as a TEA certified office secretary

Major Responsibilities and Duties
  • Monitor incoming phone calls.
  • Direct phone calls to appropriate staff.
  • Operate standard office equipment.
  • Monitor the front door, greet and direct visitors accordingly.
  • Display professionalism in dealing with students, parents, staff and community.
  • Exert a positive influence and work in harmony with associates.
  • Respond to suggestions for improvement in a positive manner.
  • Maintain professional appearance.
  • Must be mentally alert and physically able to perform job functions.
  • Follow district policies pertaining to the individual assignment.
  • Seek professional growth through continuing education and staff development.
  • Demonstrate efficient and accurate work.
  • Show initiative in assuming responsibility for routine office duties.
  • Use good judgment regarding confidential records and reports.
  • Assist the office manager with personnel records.
  • Perform other duties as may be assigned.

Supervisory Responsibilities:

  •  None.
Tools/Equipment Used
Standard office equipment including personal computer and peripherals
Continual sitting; occasional bending/stooping, pushing/pulling, twisting
Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching
Occasional light lifting and carrying (less than 15 pounds)
Occasional prolonged and irregular hours
Mental Demands
Maintain emotional control under stress