Certain concerns are governed by specific district policies and procedures that must be followed before a concern may be appealed under Board Policy FNG. These processes often include required timelines, investigation procedures, and designated points of contact. 

Before submitting an FNG appeal, please review the appropriate policy below to ensure the correct process has been followed.

Does your concern fall into one of thee categories?

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Some concerns must first follow a different policy process before being appealed under FNG (see below).  Please review the appropriate policy before filing. 

Board Policy FNG Formal Complaint Process

If your concern does not fall under one of the policy processes listed above, or if the required policy process has been completed, concerns may then proceed through the Board Policy FNG formal complaint process outlined below. The following section provides information regarding the submission and review of formal FNG complaints.

Level One Formal Complaint

If you have completed the informal problem-solving steps and the concern has not been resolved, you may move to the formal complaint process by submitting the District’s official complaint form.

  1. Complete the original Level One complaint form.
  2. File the complaint within 15 days of the incident or when you first knew of the concern.
  3. Submit the form to the lowest-level administrator with authority to address the issue, typically the campus principal.
  4. The campus will investigate the concern and hold a conference with the complainant within 10 days.
  5. A written response will be provided within 10 days after the conference, explaining the basis of the decision.

Level 1 complaint form
Spanish - Level 1 complaint form