What makes a great central office leader of others?

There are actions and attitudes that indicate leadership behavior for a particular role. These role-specific behaviors can be used to coach and evaluate employees. The indicators can also be used to assess skills needed to advance to the next level of leadership. 

The role-specific behaviors for central office Leader of Others are outlined below.

Related job roles: Accountant, Case Manager, Coordinator, Facilitator, Program Manager, Specialist, Supervisor

Need a hard copy? See the Leader of Others: Role-Specific Behaviors flyer (PDF).

We GROW Leaders

Foster Ownership

Takes responsibility for growth in self and others

  • Holds self accountable to meeting individual and team goals
  • Uses district and department goals to drive the focus and work of the team 
  • Supports self and team members’ professional learning by identifying potential areas of growth and learning opportunities
  • Consistently takes pride in own work and believes that own actions and responsibility are critical lever for district success and student achievement
  • Encourages team and self to operate with a sense of urgency, responsibility and purpose because of the significance of that impact and empower others

Pursue Continuous Growth

Seeks out and incorporates feedback into one’s practice; models being a learner and continuously seeks to grow & improve

  • Actively seeks and effectively applies feedback from all stakeholders
  • Continuously reflects on own actions and behaviors, accurately identifies areas of strength and growth, and works to improve 
  • Develops procedures that ensure team members have time/space to reflect and identify needed areas of improvement and strengths
  • Demonstrates a commitment to continuous learning and improvement through engagement in professional learning based on their needs  
  • Routinely demonstrates a growth mindset with staff and themselves
  • Creates a safe and supportive environment to ensure failures are embraced and used as opportunities for mindset growth amongst students and staff

Empower Others

Distributes leadership, giving people the opportunity to impact growth

  • Provides opportunities for team members to expand their reach and lead in different ways 
  • Actively identifies high potential leaders and invests time and effort into supporting their growth and development 
  • Identifies and mentors high potential future leaders with the goal of contributing to a strong leadership pipeline
  • Provides coaching and feedback to develop the leadership capacity of staff members

We INSPIRE Innovation

Take Initiative

Anticipates and solves problems proactively, with resilience

  • Supports and encourages team members to persevere in challenging situations; create culture of learning from failures and obstacles
  • Encourages team to take initiative to act and solve problems to ensure outcomes are achieved

Seek Innovation and Change

Actively embraces new ideas and creative solutions; leads others through change

  • Unlocks creative, innovative thinking from the team
  • Encourages team to try new ways of doing things, productively challenging the status quo
  • Is comfortable with change and ambiguity and models an openness to change 
  • Actively supports and remains accessible to team members during times of change or stress

Celebrate Achievement

Recognizes and celebrates others for achievements; uses recognition to reinforce positive efforts

  • Systematically and fairly recognizes the accomplishments of students, staff and colleagues
  • Inspires colleagues and staff to accomplish their goals and provides individualized guidance and support in doing so
  • Consistently celebrates and rewards team members who demonstrate exceptional effort and outcomes through specific praise and special touches

We STRIVE for Excellence

Focus on Student Success

Takes personal accountability for student outcomes and advancing student success

  • Consistently works in collaboration with school leadership team to create ambitious goals for student achievement
  • Examines, collects, monitors and acts on multiple forms of relevant data to track growth towards goals
  • Synthesizes large quantities of data into actionable, clear summaries for team; coaches team to anticipate likely outcomes and potential next steps
  • Takes ownership of student results and creates a plan for improvement on campuses and within team
  • Proactively and continuously improves performance by evaluating progress towards goals and identifying areas of improvement 
  • Acts decisively; recognizes when a decision is required and either takes prompt action or elevates it as issues emerge

Project Positive Presence

Exhibits poise, confidence, loyalty and integrity in all interactions

  • Consistently exhibits professionalism, honesty, integrity, fairness, stewardship, trust, respect and confidentiality and maintains this expectation for staff
  • Models high standards of honesty, trust, respect and confidentiality for team members
  • Promotes a culture of cohesion and assuming the best in others; demonstrates a genuine interest in what may be learned from others 
  • Resolves conflicts within the team in a constructive manner
  • Is highly-responsive, visible and accessible to stakeholders

Live the Vision

Understands that “We are all Garland ISD” – every individual’s actions contribute to reaching the future by driving excellence, one student at a time

  • Builds a shared vision of success for team, working in collaboration with team members so that the vision is understood and owned by all
  • Consistently models and acts in accordance with Garland ISD's core values in a way that promotes the mission and vision of the district; decisions are rooted in "We are all Garland ISD"
  • Consistently monitors teams goals and objectives to eliminate silos between campuses and teams across the district

We DEVELOP Relationships

Embrace Diversity

Values and celebrates all cultures and communities; fosters an inclusive environment for all, honoring backgrounds and identities

  • Creates an inclusive environment for all backgrounds and advocates for their needs
  • Actively seeks various perspectives from stakeholders of all backgrounds and entities
  • Nurtures a thriving culture of collaboration within the team and when working with other leaders
  • Celebrates diversity and advocates for all staff and communities, and ensures team does the same
  • Reduces and eliminates bias; actively ensures that neither conscious nor unconscious biases negatively impact stakeholders

Communicate Effectively

Communicates clearly, proactively, and transparently with all stakeholders

  • Actively listens to others and responds with an acknowledgement and respect of their perspective; encourages this skill in team members 
  • Is consistently accessible and responsive to all stakeholders through different forms of verbal and written communication 
  • Ensures that messaging is timed appropriately for teams and stakeholders to take action 
  • Adapts communication style to meet needs of families and staff

Act with Compassion

Shows empathy and care for all stakeholders, upholding high expectations for self, students, and staff

  • Aware and informed about the equitably personal circumstances and needs of colleagues while maintaining professional standards
  • Acknowledges significant events in the lives of colleagues with care, respect and compassion
  • Models empathy for teachers, students and colleagues and seeks to ensure that they achieve the high expectations set by Garland ISD
  • Coaches team members on empathy and growth in understanding of other's  perspectives (colleagues, community and families)